Mail handling
Business mail you can keep track of.
When a letter arrives at the registered office address, we will record it and notify you. In your client account, you will see the date of receipt, sender, a photo of the envelope, and the subsequent processing status. You will then choose what you need to do with the mail.
Scanning
Based on your authorization, we will open and scan the content. You will find the document in the secure client zone. The scope included in the price depends on the package; you will see the additional cost before confirming the chargeable action.
Forwarding
We can cumulatively send originals to a specified correspondence address. You select the consignments and confirm the handling and shipping price. A record of dispatch will remain in your client account.
Personal collection
Mail can be collected by an authorized person according to agreed rules. Before your visit, verify collection times or book an appointment.
Storage
The storage period is determined by your package. Before it expires, you will receive a notification and choose the next step. Documents will not be shredded just because you didn't open an email.
Actions beyond the scope of the package
| Service | Price |
|---|---|
| Letter over monthly limit | 0.90 € per consignment |
| Scanning in the Adresa package | 1.50 € per document up to 5 pages, then 0.30 € per additional page |
| Scanning over Digital and Komfort limit | 0.30 € per page |
| Forwarding of originals | 3.50 € handling fee for one consolidated dispatch + postage |
| International dispatch | Same handling, shipping according to destination; price approved by you in advance |
| Meeting or short-term work | Approx. 15 € per hour, minimum one hour |
| Additional storage | By individual agreement according to volume |
| Telephone reception | Tailored, outside packages |
The provider is not a VAT payer; prices shown are final.